Your mission

As Field Service Engineer, you are the main technical contact for customers after commissioning. You diagnose issues, coordinate maintenance and troubleshooting, and ensure clear follow-up until the equipment is safely back in production.

Your responsibilities

• Provide remote and on-site troubleshooting and maintenance.
• Build a trusted relationship with customer production and maintenance teams.
• Coordinate technical actions, priorities, documentation and commercial follow-up.
• Identify root causes and propose sustainable improvements.

Your profile

• Bachelor’s degree, industrial engineering degree or equivalent experience.
• Experience in industrial maintenance and strong knowledge of mechanics, electricity and pneumatics.
• Customer-oriented communication, autonomy and a structured approach.
• Knowledge of Siemens TIA Portal is an asset.
• Professional French and English; travel is part of the role.

What we offer

• A permanent contract in a varied technical, project and customer-facing role.
• Innovative industrial projects, autonomy and continuous training.
• A multidisciplinary team and a competitive remuneration package.

Contact

Send your CV and cover letter to Jennifer De Coster at rh@cilyx.eu.